Refund Policy
NEXPLACERS™ maintains a rigorous standard of financial transparency. This document outlines the clinical protocols for refund eligibility and transaction reversals.
01 / Eligibility
Refund requests are formally evaluated against service milestones. To be eligible for a refund, a client must submit a written request to the Compliance Department within 14 business days of the initial transaction date.
Pre-Analysis Phase
Full refund available minus 15% administrative processing fee.
Active Execution
Pro-rated refund based on documented resource allocation.
02 / Non-Refundable Clauses
Certain services and expenditures are designated as "finalized" upon commencement due to the high-intensity nature of strategic placement and executive sourcing.
Completed Cycles
Services that have reached a verified milestone or final delivery stage are exempt from reversal.
Third-Party Fees
External licensing, verification, and legal filing fees disbursed to third parties are strictly non-refundable.
03 / Adjudication Process
Formal Submission
Clients must provide a detailed rationale and transaction ID to our dedicated legal gateway.
Review Period
The compliance board reviews the account activity. This typically takes 7-10 business days for full forensic accounting.
Disbursement
Approved refunds are issued to the original payment source. No cash alternatives or transfers to secondary accounts are permitted.